Vice President (Audit Manager) – Internal Audit Quality Assurance – Personal Banking & Wealth Manage

Irving, TX

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IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA's own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).

The role involves close liaison with the global audit teams to ensure appropriate understanding, access to and the correct application of the IA methodology. In this role you will be partnering with the audit teams responsible for Personal Banking Wealth Management & Compliance globally and also supporting the QA team located in United States.

The role will be based in New York, NY with additional locations in Irving, TX, Tampa, FL and Charlotte, NC and reports to the QA Senior Audit Manager in New York, NY.

Key Responsibilities:

  • Operate independently as a QA partner across the assigned SME audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Managers (SVPs) in fostering a strong QA partnership with the Chief Auditors.
  • Lead and participate in providing assurance over the quality of IA's work via formal QA products (eg, Scorecards, Thematic Reviews, Hot reviews, Continuous Improvement Reviews and Targeted Reviews) and independently provide credible challenge of QA results to stakeholders.
  • Provide day-to-day support and guidance to the assigned audit teams on methodology-related matters.
  • Be a change agent in the continuous improvement program to deliver and maintain a best in class QA function, sharing best practices and lessons learned with the IA teams.
  • Contribute to continued improvement in IA methodology and coverage through the delivery of QA products.
  • Lead and participate in QA initiatives and with periodic ad-hoc projects (eg, QA metrics development, QA process enhancements, research and development of QA specific training).
  • Assist in staying on top of IA Methodology updates, review and improvement of global IA methodology and practices, including innovation initiatives.
  • Assist the SVP and QAD in the review of Audit Reports, Issue Validation Workpapers, and other IA products.
  • Assist the SVP and QAD in reviewing key internal QA deliverables and external deliverables.
  • Establish and consistently maintain professional working relationship with key IA stakeholders; assist the QAD in maintaining IA stakeholder communications through periodic touchpoints with the stakeholders.
  • Ability to independently lead and manage multiple competing priorities and meet strict deadlines, both internal and external while staying flexible (eg, regulators).
  • Willingness to support other QADs on an ad-hoc basis to ensure consistent utilization.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


  • 7+ years of experience in a related role
  • Related certifications (CPA, CAMS, ACA, CFA, CIA, CISA or similar) preferred
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Effective negotiation skills
  • Effective project management skills
  • Effective influencing and relationship management skills


Job Family Group:

Internal Audit


Job Family:



Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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Location Irving, TX (75061)
Job Type Full Time
Company Citi
Posted Yesterday