Platform Product Manager

Irving, TX

CTI Product Management - Application Hosting is seeking a leader that is a strategic thinker with strong execution skills. Experience in analyzing, reconciling, communicating, financial planning and budget processes is preferred. The responsibilities of a Product Manager are to be accountable for the products CTI provides at all stages of the lifecycle which includes development, launch, build, maintain and operate, aligned to Citi's global business strategy and delivered with the right technology, the right service model and the right economics. This person will:

- Work across CTI to define products and services that are aligned with, and delivered to the business's needs for hybrid computing, external bursting, machine learning, and artificial intelligence use cases.

- Drive product performance across all dimensions, including quality, service, support and cost and create the business cases to support new product offerings from CTI.

- Ensure new products are market-competitive, standardized, supportable, and can be built repeatedly.

- Ensure service management and end-to-end service level improvement of product delivery by holding build and operating teams accountable to performance standards.

- Provide business leadership to products and serve as the technical point of contact for the new product/technology.

- - Review and monitor the key performance indicators across product offerings.

- Chair product virtual cross-discipline teams to bring appropriate focus to the cost, performance, supply, adoption and demand of product offerings.

Specific Responsibilities to Include (but not limited to) :

Define and evolve infrastructure platforms required to support hybrid computing, external bursting, machine learning, and artificial intelligence platforms/services product needs with the help of engineering and operations.

Work with Product Engineering, Build and Ops to operationalize the hybrid computing, external bursting, machine learning, and artificial intelligence platforms/services, and ensure a seamless integration layer with existing data pools

Define and manage end-to-end unit cost and SLAs of hybrid computing, external bursting, machine learning, and artificial intelligence platforms/services

Manage lifecycle of hybrid computing, external bursting, machine learning, and artificial intelligence platforms/services

Interact with Sector IT, Business Service Management and Solutioning to collect app requirements and inputs on evolution of data science capabilities catalog based on customer needs

Interact with Operational groups (ie, Build, Run) and Product Engineering to align on SLAs and costs associated with the defined hybrid computing, external bursting, machine learning, and artificial intelligence platforms/services; operationalize data science capabilities

Chargeback and Rate Card Planning, and Annual Budgeting in conjunction with Financial Control

Skills :

- Good balance of business and technical skills - customer centric.

- Ability to conceptualize and manage products with a commercial mindset (eg, keep competitive with market offerings, drive toward continuous improvement, address internal performance gaps)

- Ability to manage product roll-out process from conception through final operationalization

- Strong understanding of technology and industry trends for public cloud providers (eg AWS, Azure, Google, SoftLayer) and machine learning/artificial intelligence (eg IBM Watson, etc)

- Strong understanding of distributed infrastructure and security platforms/products including but not limited to VMs, containers, key management and log analytics.

- Strong technical understanding of Infrastructure platforms and products

- Strong understanding of IT economics

- Ability to engage with a broad range of staff from front-line architects and operations staff to high-level business users

- Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting)

- Strong Financial/Technology/Business Financial Knowledge

- Demonstrate success in managing deliverables within aggressive timeframes; ability to cope under strict time restraints.

- Demonstrate project management experience and detailed knowledge of products, risks, processes, and client base

- Working knowledge of Citigroup, the financial services industry and financial products

- Proficiency in Word, PowerPoint, Excel, Outlook.

Qualifications :

- BS/BA degree or equivalent combination of education/experience (MBA preferred)

- Good balance of business and technical skills - customer centric.

- Excellent communication skills, excellent organizational ability

- Comfortable multi-tasking and working with critical deadlines

- Ability to travel up to 10% of the time and/or as required

- Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting)

- Willingness to stay on the leading edge of technology by learning new techniques

- Strong business finance background

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis/Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.



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Location Irving, TX (75084)
Job Type Full Time
Company Citi
Posted Today