Director of Strategic Accounts - Remote

Dallas, TX - $185,000K

We are looking for a Director of Strategic Accounts! We're deploying the nation's fastest growing point of care connection platform to accelerate the path to a higher-performing healthcare system while dramatically reducing administrative burden. Our customers are some of the biggest and boldest health plans and risk bearing entities in the industry, and they deploy our highly scalable multi-payer, multi-application platform across their provider networks to address critical cost, quality, and experience levers for improved healthcare performance.

Why Vim? We put mission and culture at the front and center of everything we do. We're a tribe of like-minded optimists and we pride ourselves on experimentation, intellectual diligence, and earnest hard work. We are all owner-operators at Vim, meaning we're transparent, accountable, and relentlessly focused on results for our customers and our business.

The role: We're looking for a talented and hungry commercial healthcare athlete with experience managing large, complex partnerships and initiatives and driving results across high performing cross-functional teams. Our business' success depends on our ability to leverage our growing point of care provider network to drive value for our health plan and third party partners, who hire Vim to deploy applications across our network to meet their business goals. Those goals can range from health plan value based care strategy (eg MLR optimization or STAR score improvement), administrative burden (eg prior authorization), or other kinds of outcomes (eg distribution volumes for prescription coupons), but they all rely on provider engagement at the point of care through our market leading technology.

Your role will be to own some of our most important commercial relationships with our health plan, risk bearing entity, or third party partner customers and drive success for those customers in ways that lead to business growth for Vim. To accomplish this you will lead one or more account squads consisting of team members from Growth Strategy, Product, Provider Growth, and Delivery, and you will have individual level accountability and opportunity on some of our most important business outcomes.

Ideal candidates for this role are highly commercially ambitious (you think big), extremely professionally athletic (you can work a spreadsheet but also build relationships with C-suite executives at Fortune 50 payers), operationally adept, metrics minded, and able to both communicate seamlessly with internal and external counterparts (executive level to operational level) and get hands-on to manage accounts for measurable, outcomes-specific success that translates into account-level growth. Expertise in value based healthcare partnerships between payers and providers is required, and experience with healthcare SaaS products is a major plus.

Specific responsibilities will include:

  • Take personal and detailed ownership of strategy and execution for large and complex commercial accounts
  • Work across a growing team of Senior Account Managers as they drive success and growth across our key commercial partners
  • Own and execute account management strategy and operations with transparency and alignment between account-level goals, commercial growth, and Vim's corporate and product strategy
  • Collaborate closely with our Growth Strategy, Product, Provider Growth, and Delivery teams to set, measure, and achieve account-level performance outcomes, high provider uptake for a given account's point of care applications or content, and high and increasing ROI for our commercial partners
  • Manage executive relationships and align customer strategies and budgets to our products and point of care network
  • Support year over year account booking increases in a defined portfolio of accounts
  • Report to executive leadership team regarding account health, priorities, and blockers

You should be:

  • Highly independent: you take ownership of challenges and you thrive in ambiguity; you carefully research, seek appropriate input from others, and drive execution autonomously
  • A master of details: Youre not afraid to get into the weeds and understand the data at all operating levels to make sure the desired outcome is achieved
  • Interpersonal skills: you're a phenomenal communicator, generally a people person, and you thrive in a fast-paced team environment with high performance standards
  • Can-do attitude: you bring a strong desire and drive to tackle complex problems; you like to kick down doors that others might turn away from
  • Flexible perspective: you can see the big picture while staying detail-oriented; you can zoom in and out with ease
  • Driven by a why': passionate about technology and digital products, and personally dedicated to using them to improve US healthcare

You should bring:

Must have:

  • 4+ years or equivalent experience in commercial healthcare account management, ideally with a SaaS product
  • 2+ years or equivalent experience working at the intersection of health plans (or other healthcare enterprises) and provider networks on topics regarding value based care or administrative burden reduction
  • Extensive familiarity and experience with health plan and health enterprise teams, from executive leadership to operational management
  • Track record of quantifiable account management results, ideally in growth-stage companies or growth-stage verticals within a larger enterprise
  • Demonstrated ability to work with internal and external executive teams and lead without authority across cross-functional and cross-organizational teams
  • Exceptional executive-level written and verbal communication skills

These are a plus:

  • Demonstrated success working in - and contributing to improvements in - a dynamic and evolving internal accounts operating model
  • Experience in digital healthcare, healthcare information technology, or two-sided network businesses
  • Masters in Business Administration, Healthcare Administration, or other related field is a bonus, but not required

Compensation and benefits for the Director of Strategic Accounts includes:

  • Salary Range: $185,000K
  • Equity Compensation: Stock options subject to the company policy and board of directors approval
  • Benefits: Health, Dental, Vision, Flex time off
  • Remote work: NY State: Hybrid/All other locations: Remote

Some more about us: We have offices in New York and Tel Aviv with remote employees throughout the U.S. The majority of our R&D team is located in Tel Aviv, meaning our culture is an international one and we collaborate closely across time zones.

Our customers and investors include UnitedHealthcare, Optum, Anthem, GuideWell, Premera, Walgreens, Sequoia, Great Point, and Frist Cressey.

Location Dallas, TX (75215)
Rate $185,000K
Job Type Full Time
Company Vim
Posted 9 days ago