Cloud Software Director

Dallas, TX - $157,900 - $213,200

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping whats next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by deliveringthat Matter.

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.

We're focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.
We aren't just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We're seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

About The Opportunity

Are you interested in leading a team that is building cloud web applications that will shape the future of how we all communicate? If so, read on about this opportunity to join the Cloud team with Avaya and help redefine how businesses and customers collaborate.
We're looking for a highly motivated and proven software leader, who has experience leading a cloud R&D engineering team.
The candidate must have experience setting and achieving timelines and targets for new feature development and software architectural designs.
We are looking for leaders who thrive in a fast-paced start-up like environment and want to invent the future.


Provides strategic direction to design, develop, test and deploy a cloud-native solution that encompasses multiple services and clients integrating with third party telecommunication providers.
Defines and communicates the technical vision for multiple teams working on the next generation cloud services.
Ensures security best practices are maintained and followed.
Recruits, hires and retains world class talent.
Partners with product management counterparts to deliver on vision and business priorities
Embraces a culture of continuous improvement and agility.
Oversee the design, development, and deployment of cloud-based software systems.
Lead a global team of software engineers to implement new features and functionality for telecommunications platforms.
Collaborate with cross-functional teams to ensure software solutions align with business objectives.
Ensure software development adheres to industry best practices and standards.
Mentor and coach software engineers and managers to improve their technical skills and knowledge.
Develop and maintain software development roadmaps and implement best practices.
Monitor and report on project progress to senior management

About You

What can you bring?


10+ years experience designing and building massively scalable and distributed software solutions.
Strong experience managing multiple geographically-distributed software development teams.
Experience driving adoption of software development best practices including micro-service architecture, continuous deployment, devops, full-stack engineering, etc.
Experience with telecommunications technologies; eg, Session Border Controllers (SBC) and Session Initiation Protocol (SIP).
Strong understanding of cloud computing technologies and platforms; eg AWS, Azure, Google Cloud.
Experience with software development methodologies; eg, Agile, Scrum.
Strong communication and leadership skills.
Experience with modern software development technologies and practices.
Strong problem-solving and analytical skills.
Experience with automation, testing, and monitoring tools.
Experience with telecommunication carriers and service providers is desirable


Deep technical understanding of cloud-native development.
Experience leading a cloud solution that serves web and mobile clients.
Strong leadership skills including the ability to assess and attract talent and to build a high-performance team.
Proven track record of successful product delivery.
An entrepreneurial spirit with the passion and drive to explore new areas of innovation.
Masters or bachelor's degree in computer science or a related field.

Additional Information:

This position is open for remote/hybrid work arrangement


  • Bachelor degree or equivalent experience
  • Advance Degree preferred


The pay range for this opportunity is from $157,900 to $213,200 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location.

This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location.

If your expectations fall outside of this range, but you are interested in this position we'd love to hear from you! Humans, not bots' screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.

Our Benefits include:

Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya's right to alter the duties and responsibilities of this position at any time for any reason.

Location Dallas, TX (75398)
Rate $157,900 - $213,200
Job Type Full Time
Company Avaya
Posted 24 days ago