Infrastructure and Tools Manager

Austin, TX

The Ecosystem Infrastructure team is looking for a new manager to focus on improving the tools and processes of the larger Developer Ecosystem team. As the Infrastructure and Tools Manager, you will be responsible for gathering the requirements of our partner teams, representing those requirements to our cross functional partner teams and, where applicable, integrating our tools with theirs. You will also work to develop new processes, discover and standardize new tools, and drive efficiency improvements to handle the influx of new VR developers into the ecosystem.The ideal candidate has an interest in video games, virtual reality, and improving the experience of our developers, with a strong focus on process-oriented thinking, and driving tools improvements. If you can't let an inefficient process stand, if you enjoy working with cross functional partners to build long term solutions, if you want to make a difference to the experience of VR developers and those that support them, this is the role for you.

Infrastructure and Tools Manager Responsibilities:
  • Create and maintain a central repository for existing processes
  • Create a framework for driving efficiencies in the processes of sub-teams, advising on opportunities in tooling and automation
  • Own the roll out of new tools across the organization, including training, change management, documentation, etc.
  • Work with the Ecosystem teams to scope and influence tool changes and drive priorities among cross-functional stakeholders
  • Engage with cross-functional teams to identify constraints, dependencies, risks, and to deliver software features
  • Prepare and present crisp and actionable project statuses to stakeholders and executives
  • Drive changes in our internal (app submission, app review, and proprietary CMS) and external (Salesforce, Zendesk, etc.) tools based on the above
  • Improve the overall efficiency of our current processes and practices so we can deal with ever increasing volumes of developers
  • Develop and measure metrics for performance and efficiency to validate tool and process changes

Minimum Qualifications:
  • Process and efficiency driven experience
  • Experience documenting complex bugs, processes, and proposals for improvements
  • 5+ years Games Industry QA, App Testing, or Operations experience

Preferred Qualifications:
  • Technical Project/Program Management Experience
  • Salesforce CRM or Marketing Cloud experience
  • Experience working in Developer Support, Developer Relations, or equivalent
  • Scripting experience (Python, Hack, JavaScript, etc.)

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

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Location Austin, TX (78716)
Job Type Full Time
Company Meta Inc
Posted Today