Graduate Evaluator I
Office of Graduate Admissions
Expected to Continue
UT MAIN CAMPUS
Selection made by committee and hiring supervisor based on review of on-line applications and results of personal interviews. Hiring decision contingent upon candidate clearing security background check. Must be eligible to work in the United States on a full-time basis for any employer.
You will be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you are the type of person that wants to know your work has meaning and impact, you will appreciate working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT shuttle and Austin CapMetro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.
To perform administrative support for the Office of Graduate Admissions. Evaluate and process graduate admission applications.
Evaluate applications and credentials for admission presented by graduate applicants. Perform evaluation of educational credentials and refer file to graduate programs for a decision.
Other related functions as assigned.
Process graduate applications for special programs and correspond with applicants regarding missing credentials.
Process incoming documents and enter data from transcripts into mainframe database.
Process incomplete graduate file lists. Process special requests for expedited processing from graduate programs.
Provide customer service for graduate applicants including email, phone and walk-in service.
Verify incoming documents for authenticity and match to uploaded transcripts; match and merge test scores.
At a minimum, High School diploma or GED required with three years' experience. Experience providing customer service and administrative support to students. Professional demeanor, punctuality, reliability, and good attendance are important. Strong interpersonal, administrative, and problem-solving skills. Excellent verbal and written communication skills with proven ability to effectively communicate with all levels of management and respond clearly and concisely. Demonstrated ability to engage and be motivated in the work environment. Self-starter, high level of time management and ability to prioritize workload. Candidate must be able to work in a high-volume office with multiple deadlines while maintaining accuracy and attention to detail. Ability to organize, prioritize, and multi-task. Exhibits ability to learn and apply new skills, and to adapt to a changing work environment. Experience in a fast-paced environment. Ability to display tact and professionalism, work cooperatively in the office environment, and provide excellent customer service. Ability to take initiative in working both independently and in cooperation with others. Demonstrated ability to make decisions and identifying and resolving problems in a timely manner.
Relevant education and experience may be substituted as appropriate.
Bachelor's degree strongly preferred. Admission experience and/or experience working with students. Demonstrated familiarity with student services and academic programs at UT Austin. Thrive in a multi-tasking environment. Demonstrated excellent analytical skills, problem-solving ability, and critical thinking skills. Experience working in a university environment and assisting individuals from diverse cultures. Extensive experience in a position that demonstrated advanced competency in direct customer service, problem solving, or related job knowledge. Demonstrated ability to learn tasks quickly with minimal supervision, flexibility with shifting priorities, exhibit customer service-oriented behavior and work under pressure while maintaining a high level of accuracy and attention to detail. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Demonstrated ability to establish and maintain effective rapport with a diverse group of students, alumni, faculty, staff, and program stakeholders.
May work around standard office conditions.
Repetitive use of a keyboard at a workstation.
Use of manual dexterity.
Work will be conducted in person.
To be determined per discussion with supervisor.
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
A criminal history background check will be required for finalist(s) under consideration for this position.
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
|Location||Austin, TX (78719)|
|Job Type||Full Time|
|Company||University of Texas at Austin|
|Posted||7 days ago|