Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.
The Customer Success Director serves as a trusted advisor and customer advocate, helping our customers achieve success and maximize their return on investment with Fairmarkit solutions.
You will leverage your strong customer management, business and sales acumen, and program management skills to ensure you achieve the required customer renewal and growth targets for your book of business. Acting as a trusted advisor and coach, you will be responsible to define, measure, and confirm the realization of our customers business objectives and strategic outcomes through the use of our solutions. The ideal candidate will have experience in enterprise procurement, a consultative approach to working with end users, management, and C level executives, and a passion for disruptive innovation.
Qualifications & Experience
This is a remote position. Remote work opportunities may be limited to designated states.
Headquartered in Boston, and backed by a $35.6M Series C co-led by OMERS, Highland, GGV Capital, Insight Partners, and Service now. We are looking for exceptional candidates who want to help grow our company into a global enterprise and make their mark on the B2B tech industry. Come soar to new heights with us!
Fairmarkit is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.
|Location||Austin, TX (78716)|
|Job Type||Full Time|
|Posted||17 days ago|